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AMANAT YBHG TAN SRI KPPA SEMASA
TEMUBUAL EKSKLUSIF BERSAMA
BERITA NEW STRAITS TIMES, 25 FEBRUARI 2018
Question:
The Public Service Department (PSD) has been implementing
transformation programmes to give the best service to the people. We can
see that the public delivery system has improved over the years. How do
you keep the momentum?
Answer:
Every country has its own transformation plan. Malaysia is a
dynamic country that also needs transformation. We implemented the first
phase of the Public Service Transformation (PST) programmes from 2013 to
2016, where we executed 339 initiatives, 59 of which the highest impact.
One of them is the Service Scheme Rationalisation for Federal Civil Service,
under the Malaysian and Remuneration System. A total of 252 public
service schemes under the Malaysian Remuneration System were revised
improved in 2016.
The service scheme will change time to time, due to environmental and
technology changes. We see that previous service schemes were no longer
relevant since many of our people have higher education. For instance,
previously, the minimum requirement to enter the public service was Ujian
Pencapaian Sekolah Rendah. Then, we changed it to Penilaian Menengah
Rendah, followed by Sijil Pelajaran Malaysia and later Diploma.
This shows the public service transformation has begun since the early
stage. These positive changes are in line with the Transformasi Nasional
2050 (TN50) programme to make Malaysia one of the top 20 nations in the
world. With this Transformational ware, we have come up digital
government competency and capability readiness, a module we created
for civil servants to be more productive and intelligent.
The government had also agreed in principal to the method of
implementing promotion based on subject matter experts and highly
skilled personnel.
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