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GUIDELINES FOR DEVELOPING A TRANSFORMATION PLAN
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The purpose of this manual is to provide guidance for ministries and agencies in developing their
transformation plans. Developing a transformation plan is essential in order to transform strategically and
sustainably for long-term success. Detailed and context-specific planning is vital for ministries and
agencies to move forward effectively. This manual serves to facilitate public service organisations in setting
feasible and appropriate transformation goals that are based on careful consideration and extensive
deliberation involving members of the organisation from every level and also stakeholders.
The manual is organised according to three main sections:
Section I
provides the background, the
definition, the chronology of events, the purpose and structure of the manual;
Section II
describes in detail
the process of developing a transformation plan including some key guiding principles and strategic
framework as a foundation for the plan development; and
Section III
discusses future actions that need to
be taken in order to translate the intent of the public service transformation into successful implementation.
The four main components of a transformation plan are:
1.
Public Service Transformation Framework;
2.
Strategic Thrusts;
3.
Strategic Measures; and
4.
Initiatives and Quick Wins.
The transformation plan is an important tool for the broader strategic planning of the National
Transformation Agenda by envisaging feasible long-term goals and implementing strategic initiatives to
achieve the goals. The transformation plan should help set realistic expectations for what can be achieved
based on specific actions and definite timelines.
Purpose of the Manual