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Dalam dunia yang dicorakkan oleh landskap
ketidaktentuan dan diasak gelombang cabaran silih
berganti, peranan tenaga kerja Malaysia menjadi lebih
mencabar dan kompetitif berbanding sebelumnya.
Harapan dan tuntutan dari segenap pihak ke atas
prestasi dan pencapaian perkhidmatan semakin lantang
dilontarkan, manakala palang prestasi penyampaian
perkhidmatan yang perlu dilangkaui juga telah menjadi
semakin tinggi.
Berhadapan dengan pelbagai mehnah dan tribulasi ini,
Program Transformasi Kerajaan (GTP) adalah satu-satunya
penyelesaian yang memberi pengharapan baharu.
Justeru, seluruh penyedia perkhidmatan termasuk awam
dan swasta perlu memartabatkan tadbir urus terbaik
dan meniup semboyan penyampaian perkhidmatan
terbilang demi mensejahtera kehidupan Rakyat dan
memartabatkan nama negara di persada global.
“In a world where the landscape is fraught with uncertainty
and subject to endless waves of trials, the role of the
Malaysian workforce has become increasingly challenging
and competitive. The hopes and demands from various
parties on service performance and achievements have
been increased while the benchmark to service delivery
that we need to surpass has become so significant.
Facing these challenges and trials, the Government
Transformation Programme (GTP) is our only solution that
gives us new hope. For this reason, all service providers
whether Government or private should strive to create
and produce the best possible governance and provide
exemplary service for the betterment of the people and to
uplift the nation’s name to a global standing. “
“
”
Dato’ Seri Dr. Ahmad Zahid Hamidi
Timbalan Perdana Menteri Malaysia
Deputy Prime Minister of Malaysia
Majlis Persidangan Psikologi Modal Insan
Human Capital Psychology Conference
9 October 2017
Jabatan Perkhidmatan Awam
Laporan Tahunan 2017 Annual Report
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