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GUIDELINES FOR DEVELOPING A TRANSFORMATION PLAN
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he Public Service Transformation Plan consists of four main components. The first and most
important component is the public service framework as this framework forms the basis for the
overall implementation of the transformation of the agency.
The second component is the strategic thrusts, namely a key focus for the transformation
implementation. The strategic thrusts set the direction for the implementation of actions to achieve the
transformation of the public service.
The third component is the strategic measures. At this stage, the agency must give emphasis to the
needs and requirements of their customers and other interested parties (stakeholders).
The fourth component is the initiatives and quick wins. The implementation of the quick wins helps
to maintain the momentum of transformation and strengthen the involvement of all members of the
organisation in these changing times. Some of the initiatives that have been identified under the strategic
measures will become quick wins to achieve the outcome in the near future.
Four Main Components of the Transformation Plan
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Components of a Transformation Plan