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Jabatan Perkhidmatan Awam
Laporan Tahunan 2017 Annual Report
42
MESYUARAT JAWATANKUASA KERJA KAWAL SELIA
REGULATORY WORK COMMITTEE MEETING
PENGAMBILALIHAN FUNGSI OPERASI BAHAGIAN PASCA
PERKHIDMATAN OLEH KUMPULAN WANG PERSARAAN
(DIPERBADANKAN)
OPERATIONAL FUNCTION TAKEOVER OF THE POST-SERVICE
DIVISION BY THE RETIREMENT FUND INCORPORATED (KWAP)
Pemantauan Operasi KWAP dipantau melalui
Mesyuarat Jawatankuasa Kerja Kawal Selia
yang dipengerusikan oleh YBrs. Pengarah
Bahagian Pasca Perkhidmatan. Ahli mesyuarat ini
dianggotai oleh semua pegawai Bahagian Pasca
Perkhidmatan Gred 41 dan ke atas, manakala pihak
KWAP diwakili oleh Ketua-ketua Bahagian KWAP.
Secara amnya, mesyuarat ini membentangkan
prestasi pencapaian KWAP mengikut Perjanjian
Perkhidmatan (SLA). Berikut adalah pencapaian
SLA secara bulanan sehingga 30 September 2017 :
The operations of KWAP is monitored through the
Regulatory Work Committee Meeting chaired by The
Director of The Post-Service Division. The members
of this meeting comprise all Post-Service Division
officers of Grade 41 and above, while KWAP is
represented by KWAP Division Heads. In general,
the meeting was a platform to present KWAP’s
performance in accordance with the Service Level
Agreement (SLA). The monthly SLA achievements
until 30 September 2017 were as follows:
Peratus Prestasi SLA 2017
SLA Performance Percentage 2017
JANUARI
93.96%
FEBRUARI 95.62%
MAC 92.85%
APRIL 93.12%
MEI 94.34%
JUN 99.09%
JULAI 95.71%
OGOS 98.88%
SEPTEMBER 92.76%