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GUIDELINES FOR DEVELOPING A TRANSFORMATION PLAN
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Monitoring plays an important role in order to achieve successful transformation efforts as planned.
For the purpose of monitoring the implementation, each of the Strategic Thrust Chairman will report to the
Transformation Implementation Committee chaired by the Head of each agency. Reporting shall be made
every two weeks at the beginning of the transformation implementation and monthly after six months of
transformation. The Chairman of the Strategic Thrust is responsible for monitoring day-to-day
implementation and submits a weekly report to the Transformation Secretariat.
There are two forms of monitoring that should be undertaken by the agency: (i) monitoring the
transformation implementation; and (ii) monitoring the involvement of the personnel in the transformation
process. Implementation monitoring is to ensure that all programmes and activities, particularly those that
have been identified as quick-wins, be implemented according to plan. Monitoring of the members of the
organisation aims to review and assess the level of support and response to the organisational changes.
For implementation monitoring, the heads of divisions and units tasked to head a strategic thrust
must report to the Transformation Implementation Committee on a periodic basis. The proposed time
period is every two weeks at the beginning of the implementation, and each month when the transformation
implementation has gone smoothly.
For the purpose of monitoring the personnel involvement in the transformation process, a simple
survey can be conducted periodically to seek input regarding the level of support and the involvement of
staff. It is expected that the level of support and involvement is low and negative in the early stage of
transformation. However, after a few months of implementation, the level of support is expected to increase
as a result of better understanding and knowledge of the concept and objectives of the transformation.
In any case, efforts to distribute information to members of the organisation consistently at all levels
should continue. It is important for agencies to ensure that a majority of the personnel demonstrate a
personal commitment to support and together move in line with the changes implemented.