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GUIDELINES FOR DEVELOPING A TRANSFORMATION PLAN
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ased on the strategic thrusts that have been formulated, strategic measures have to be identified to
detail out the actions that need to be taken. Each thrust and strategic measures are closely related.
This is because the factors contributing to the success or failure of a thrust or strategic measures
are correlated and multi-dimensional.
A total of 46 strategic measures have been identified to support the five strategic thrusts. A total of
190 initiatives have been engendered under the strategic measures. The initiatives are the specific actions
that will be undertaken to achieve the goals of the thrusts. Strategic measures can be added and adjusted
according to the changes and needs of the public without altering the PSTF.
In the context of Ministries and Agencies, the strategic measures are the details of the public service
strategic thrusts that need to be adapted to the direction, vision, mission, values and corporate strategies of
their respective organisations. Every public organisation shall identify appropriate strategic measures to
achieve the transformation of the public service towards high-performing, trustworthy, dynamic and people-
oriented public service. The number of these measures depends on the needs of the respective
organisations.
To develop the strategic measures, the agency can take the following steps:
1 Identify the main goal of the agency
in the context of supporting the country's transformation agenda.
Each agency has its own specific responsibilities, which are usually prescribed and documented in the
organisation's strategic plans.
2
To achieve the goals set in step 1, transformation strategic measures should be developed with
transformation initiatives that include
KPI and outcome
according to each strategic thrust. Outcome for
each transformation initiative is fundamental to the achievement of the strategic goals of the organisation.
3 Principle and value
are the essence of the transformation plan. They are the backbone of the human
capital, organisation and culture to ensure the successful implementation of this transformation.
B
3 – Strategic Measures