JPA Daily Buzz - Edisi 28 2025

28th Edition/ 2025 28 November 2025 page 1 Behind every story, there is a team that works with heart. The Pulsekeeper Dr. Diyana Hassim The VisionWhisperer Norazizul The Pixel Alchemist Sabrina The Buzz Architect Lidyawati The Buzzkeeper Nurfazlina The Light Catcher Syukran The Buzz Crew When we talk about reform, it is easy to focus on systems, structures, and procedures. But none of these matter if the people behind them do not have the skills, mindset, and readiness to deliver. This is why Teras 2: Pembangunan Modal Insan is one of the most important pillars of ARPA. In the end, the strength of our service is the strength of our people. We cannot talk about transformation if public servants are not equipped, trained, supported, and motivated to perform. Pillar 2 reminds us that developing human capital is not a “nice-to-have” but it is the engine that drives excellence. Why Human Capital Matters More Than Ever The public sector today faces challenges that are faster, more complex, and more demanding than before. Digitalisation, new policies, new expectations from the rakyat, and the need for faster service all require a workforce that is: Knowledgeable; ARPA Made Simple (Pillar 2) “A Strong Public Service Begins With Strong People”