UNIT KOMUNIKASI KORPORAT (UKK) CORPORATE COMMUNICATION UNIT Pada tahun 2022, Unit Komunikasi Korporat (UKK) telah berjaya melaksanakan 3 kursus seperti berikut: In 2022, the Corporate Communications Unit (UKK) successfully implemented 3 programmes as follows: Bil. No. Tajuk Title 1 Kursus Product Knowledge JPA4U Siri 1 – Latihan Hands-On Sistem Power Gen 2 JPA4U Product Knowledge Series 1 - Hands-On Training on Power Gen 2 System 2 Kursus Product Knowledge JPA4U Siri 2 - Perkongsian Maklumat Kluster MyGCC Bersama JPA JPA4U Product Knowledge Series 2 - Information Sharing with MyGCC Cluster with JPA 3 Bengkel Pengurusan Khidmat Pelanggan Customer Service Management Workshop Tahun 2022 Year 2022 Jumlah Maklum Balas Pelanggan Total Customer Feedback Aduan | Complaint 83 Pertanyaan | Inquiry Penghargaan | Appreciation Cadangan | Suggestion 3,522 Jumlah | Total 3,605 KAJIAN KEPUASAN PELANGGAN 2022 CUSTOMER SATISFACTION SURVEY 2022 92.20% MAKLUM BALAS PELANGGAN CUSTOMER FEEDBACK 100% SELESAI COMPLETED 44 Laporan Tahunan 2022 Annual Report Jabatan Perkhidmatan Awam
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