“S.W.I.F.T” YANG MERUJUK KEPADA “SPEED”, “WORLD CLASS KNOWLEDGE”, “INSPIRATIONAL”, “FLEXIBLE” DAN “TECHNOLOGY-BASED” “S.W.I.F.T” REFERS TO “SPEED”, “WORLD CLASS KNOWLEDGE”, “INSPIRATIONAL”, “FLEXIBLE” AND “TECHNOLOGY-BASED”. PETIKAN UCAPAN KETUA SETIAUSAHA NEGARA SPEECH EXCERPT FROM THE CHIEF SECRETARY TO THE GOVERNMENT ...hayati nilai speed iaitu semua penjawat awam perlu bertindak dan membuat keputusan dengan pantas dalam sesuatu urusan demi merealisasikan aspirasi kerajaan yang mengutamakan prestasi dan berpaksikan keutamaan kepada rakyat. …embrace the value of speed, where all civil servants must act and make decisions swiftly in any matter to realize the government’s aspirations focused on performance and prioritizing the people’s needs. …terapkan nilai world class knowledge dalam diri setiap penjawat awam agar tidak lagi melaksanakan tugas sekadar apa yang kita mahukan, atau dipanggil “syok sendiri”. Tetapi kita mula melihat praktis-praktis terbaik negara luar yang boleh dijadikan benchmark untuk melaksanakan sesuatu perkara. ...instill the value of world-class knowledge in every civil servant so that they no longer perform their duties just as we want them to, or are called ‘self-indulgent.’ Instead, we begin to look at the best practices of foreign countries that can be used as benchmarks for implementing various tasks. …bagi memupuk nilai-nilai positif dalam Perkhidmatan Awam, nilai inspirational adalah sangat perlu dititikberatkan oleh semua penjawat awam. ...in order to cultivate positive values in the Public Service, inspirational values must be emphasized by all civil servants. ...setiap penjawat awam meneruskan nilai flexible iaitu tidak terlalu rigid kepada dasar dan peraturan dengan mengutamakan penyampaian perkhidmatan kepada rakyat ....each civil servant must continue the value of being flexible, which is not too rigid to policies and regulations by prioritizing the delivery of services to the people ...nilai technology-based perlu dilihat sebagai bersifat wajib dan mesti ada dalam melaksanakan setiap tugasan di pejabat. Penggunaan teknologi amat kritikal bagi memastikan penyampaian perkhidmatan dapat dilaksanakan dengan pantas dan tuntas. ...technology-based values should be taken as mandatory and must be present while performing every task in the office. The use of technology is critical to ensuring that service delivery can be implemented quickly and thoroughly. 6 Laporan Tahunan 2022 Annual Report Jabatan Perkhidmatan Awam
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