Kesejahteraan Sosial

4 KOMPENDIUM REKOMENDASI POLISI KESEJAHTERAAN PSIKOLOGI PERKHIDMATAN AWAM KESEJAHTERAAN SOSIAL In light of these particular challenges, this chapter examines the experiences of Malaysian working women in navigating work-family conflicts. In particular, it highlights on the impact of these conflicts on women’s well-being and the role of copingmechanisms and work-family enrichment in improving quality of their work-family life. The findings aim to highlight the existing policy gaps and provide strategic, evidence- based recommendations to facilitate better work-family integration and enhance the overall quality of life of Malaysian working women. 3.0 METHODOLOGY In this study, a correlational design was used to obtain self-report data from 740 working women from six different industries in Malaysia using purposive sampling. The participants are full-time employed women in Malaysia, who worked at least 30 hours per week. They were recruited from different industries including city hall, education, finance, health, and legal. The questionnaire consisted of ninety-two items measuring nine constructs and sixteendemographic variables. Threedomains comprised the predictor, moderator and outcome variables. All constructs were assessed using existingmeasures from the literature. Constructs included work-family conflict (Carlson, Kacmar, & Williams, 2000), coping (Aryee, Luk, Leong, & Lo, 1999), work-family enrichment (Hanson, Hammer, & Colton, 2006), psychological strain (Kalliath, O’Driscoll, & Brough, 2004), turnover intention (Bozeman & Perrewe, 2001), job satisfaction (Cammann, Fichman, Jenkins & Klesh, 1979), family satisfaction (Alfonso, Allison, Rader & Gorman, 1996), life satisfaction (Alfonso, Allison, Rader & Gorman, 1996) and negative affectivity (Watson, Clark, & Tellegen, 1988). The Cronbach’s alpha values for all constructs in the present study were in the acceptable range ( α = .66 to .94). After ethical approval was granted, potential organisations were approached by telephone, email and/or letter and asked to participate in the present study. The questionnaires were distributed in paper form and via an online platform to all participating organisations, depending on their preferences. The questionnaires were translated into Malay using a translation and back-translation process.