DGCCR Sektor Awam

The Services capabilities ensure the Ministries are citizen centric and drive a participative approach to building Digital Government Strategic Intent capabilities ensure that institutions are capable of articulating a clear Digital Government Vision and strategy roadmap The Enabler capabilities allow Ministries to translate strategies into outcomes by leveraging on technology, people, operations and information across the organisation The Integrator capabilities provide the binding agent to hold the strategic intent and enablers Processes 9 Knowledge & Skills 6 Data Collection 10 Analytics 11 Reporting 12 System & Integration 4 Digital Enabling Tools 5 Architecture 3 Organisation 8 Learning & Development 7 Digital Vision 1 Digital Strategy 2 17 ORGANISATIONAL CAPABILITIES (OC) Behaviours • Focuses on adjusting individual behaviours to fit in the changing digital environment and contributing to the overall business outcomes. • Consists of two (2) Individual Capabilities; Keeping current & insightful and Collaborating. Mindset • Embraces digital change and new ways of working to create new innovations. • Consists of two (2) Individual Capabilities; Experimenting and Confidence. Skills • Develops and applies new skills in day-to-day work to enable individuals to be more productive and efficient. • Consists of two (2) Individual Capabilities; Working with data and Digital approaches. Relationships • Builds strong relationships with others (including citizens) to foster better collaboration in designing services that meet the citizen’s needs. • Consists of two (2) Individual Capabilities; Engaging others and Citizen centricity. 8 INDIVIDUAL CAPABILITIES (IC) Rangka Kerja Digital Government Competency and Capability Readiness (DGCCR) Sektor Awam