JPA @ 2021 PSD @ 2021 DIARI KORPORAT JPA PSD CORPORATE DIARY SENARAI PEKELILING, SURAT PEKELILING DAN SURAT EDARAN 2021 CIRCULARS, CIRCULAR LETTER AND CIRCULATED LETTERS 2021 PUNCA KUASA PROVISIONS KANDUNGAN PETIKAN UCAPAN KETUA SETIAUSAHA NEGARA SPEECH EXCERPT FROM CHIEF SECRETARY TO THE GOVERNMENT PETIKAN UCAPAN KETUA PENGARAH PERKHIDMATAN AWAM SPEECH EXCERPT FROM DIRECTOR GENERAL OF PUBLIC SERVICE PERUTUSAN KPPA KETUA PENGARAH PERKHIDMATAN AWAM FOREWORD FROM DIRECTOR GENERAL OF PUBLIC SERVICE PROFIL KORPORAT CORPORATE PROFILE PENCAPAIAN BAHAGIAN JPA TAHUN 2021 Public Service Department’s Division Achievement Year 2021 CONTENTS Carta Organisasi Organizational Chart Program dan Aktiviti Programmes and Activities Visi, Misi & Slogan Vision, Mission & Slogan Senarai Penerbitan List of Publications Kajian dan Penyelidikan Research Piagam Pelanggan Client’s Charter Fungsi Bahagian Functions of Division 04 25 153 169 175 05 06 09 21 10 26 125 129 11 14 19
PETIKAN UCAPAN & PERUTUSAN SPEECH EXCERPT & FOREWORD MESSAGE
“Penjawat awam akan terus menggalas amanah yang dipertanggungjawabkan seperti yang termaktub dalam Perlembagaan Persekutuan dan berpegang teguh kepada ikrar Perkhidmatan Awam dalam memberikan perkhidmatan yang terbaik kepada rakyat dan negara.” “Civil servants will continue to carry out the responsibility entrusted as preserved in the Federal Constitution and adhere firmly to the Public Service pledge in providing the best service to the people and the country.” “Perkhidmatan awam sentiasa memberikan komitmen penuh dalam memastikan sistem penyampaian kerajaan tidak terjejas berteraskan dasar semasa kerajaan.” “The public service continuously gives full commitment in ensuring that the government’s delivery system is not affected, based on the government’s current policy.” “Perkhidmatan awam tidak akan terkesan dengan situasi semasa negara kerana kerjasama serta kesefahaman kukuh dan jitu antara setiap agensi kerajaan menjadi kunci utama kejayaan bagi setiap pelaksanaan program dan inisiatif sedia ada.” “The public service will not be affected by the current situation of the country due to the cooperation as well as strong and accurate understanding between each government agency which is the main key to success for every implementation of programs and initiatives.” “Perkhidmatan awam komited mendukung konsep neutrality dan government of the day berlandaskan rule of law.” “The public service is committed to supporting the concept of neutrality and government of the day constructed on the rule of law.” “Jentera kerajaan sentiasa sedaya upaya melaksanakan semua dasar yang telah diputuskan bagi memastikan penyampaian perkhidmatan yang terbaik kepada rakyat terutama dalam tempoh yang mencabar ini.” “The government machinery performs its best to implement all the policies that have been decided to ensure the delivery of the best services to the people, especially in this challenging period of time. ” TAN SRI DATO’ SERI MOHD ZUKI BIN ALI KETUA SETIAUSAHA NEGARA Chief Secretary To The Government Kenyataan Media 16 Ogos 2021 Media Statement 16 August 2021 PETIKAN UCAPAN KETUA SETIAUSAHA NEGARA SPEECH EXCERPT FROM THE CHIEF SECRETARY TO THE GOVERNMENT (04)
PETIKAN UCAPAN KETUA PENGARAH PERKHIDMATAN AWAM SPEECH EXCERPT FROM DIRECTOR GENERAL OF PUBLIC SERVICE “Sebagai sebuah Keluarga Malaysia, semua pihak tidak kira Penjawat Awam, segenap lapisan masyarakat mahupun sektor perniagaan, sama-sama memainkan peranan masing-masing dalam membina negara Malaysia yang makmur dan sejahtera. We are only as strong as we are united, as weak as we are divided.” “As Keluarga Malaysia, all parties regardless of Public Servants, different levels of society or the business sector, equally play their respective roles in building a prosperous Malaysia. We are only as strong as we are united, as weak as we are divided.” “Bagi Perkhidmatan Awam, semangat persaudaraan dan kerjasama kesemua Penjawat Awam harus digembleng dan disepadukan ke arah mengukuhkan penyampaian perkhidmatan.” “For the Public Service, the spirit of association and cooperation within Public Servants should be mobilized and integrated towards strengthening service delivery.” “Nilai-nilai positif yang terdapat dalam latar belakang berbeza ini seharusnya dijadikan sebagai suatu faktor yang mengikat Penjawat Awam semua menjadi sebuah Keluarga Perkhidmatan Awam. Nilai-nilai positif yang terdapat dalam latar belakang berbeza ini seharusnya dijadikan sebagai suatu faktor yang mengikat Penjawat Awam semua menjadi sebuah Keluarga Perkhidmatan Awam.” “The positive values found in these different backgrounds should be utilized as a factor that binds all public servants into a Public Service Family. ” “Organisasi yang dinamik perlu sentiasa berfikir dan bertindak ke arah penambahbaikan penyampaian perkhidmatan yang berterusan, atau dalam budaya Jepun dikenali sebagai kaizen, dalam menjalankan proses perubahan. Progress is impossible without change, and those who cannot change their minds cannot change anything.” “A dynamic organization needs to constantly think and act towards continuous improvement of service delivery, known in Japanese culture as Kaizen, in carrying out the change process. Progress is impossible without change, and those who cannot change their minds cannot change anything.” “Pada masa sama, kita harus menghormati dan menghargai amanah dan tanggungjawabyang telah diberikan, dan juga terhadap jawatanyang kita sandang. Ini secara tidak langsung akan memastikan imej dan reputasi Perkhidmatan Awam sentiasa dihormati dan dipandang tinggi. Penjawat Awam harus back to basic seperti mana Aku Janji kita untuk berkhidmat sehabis baik dan cemerlang, serta mengikis sebarang unsur ‘kepentingan diri’ dalam menjalankan tugas.” “At the same time, we ought to respect and escalate the trust and responsibility as well as the position that we are holding. This will indirectly ensure that the image and reputation of the Public Service is always respected and held in high esteem. Public Servants should go back to basics as stated in the pledge which is to provide the best service as well as to eliminate any element of ‘self-interest’ in carrying out duties.” TAN SRI MOHD KHAIRUL ADIB BIN ABD RAHMAN KETUA PENGARAH PERKHIDMATAN AWAM Director General of Public Service Majlis Perhimpunan Bulanan Jabatan Perkhidmatan Awam 28 Oktober 2021 Public Service Department Monthly Assembly 28 October 2021 (05)
PERUTUSAN KETUA PENGARAH PERKHIDMATAN AWAM FOREWARD FROM THE DIRECTOR GENERAL OF PUBLIC SERVICE Saya ingin mengambil kesempatan ini untuk merakamkan ucapan tahniah dan setinggi-tinggi penghargaan kepada seluruh penjawat awam atas segala usaha serta komitmen yang diberikan sepanjang tahun 2021 walaupun kita masih lagi berhadapan dengan penularan wabak COVID-19. Saya amat berbangga dengan semangat dan usaha yang ditunjukkan oleh semua pihak dalam menyediakan perkhidmatan yang terbaik kepada rakyat dan negara meskipun kita berhadapan dengan situasi yang tidak dijangka ini. I would like to take this opportunity to express my sincere appreciation to all public servants for their efforts and commitments throughout the year 2021 even though we are still dealing with the spread of the COVID-19. I am very proud of the enthusiasm and efforts shown by all parties in providing the best service to the people and the country even though we are faced with this unexpected situation. Perkhidmatan awam adalah tunjang kestabilan negara. Saya ingin menyeru kepada semua warga Perkhidmatan Awam terutamanya warga JPA agar sentiasa menerapkan aspek integriti, kepantasan dan profesionalisme dalam melaksanakan tanggungjawab yang telah diamanahkan supaya perkhidmatan dapat diberikan dengan terbaik kepada semua pihak yang memerlukan. Public service is the backbone of the country’s stability. I would like to call on all members of the public service, especially from the PSD, to always instill the element of integrity, speed and professionalism in carrying out the responsibilities that have been entrusted for the best service can be provided to all parties in need. Saya berharap agar visi dan misi JPA dapat dicapai dengan komitmen dan kerjasama yang konsisten daripada seluruh pihak secara berterusan. Diharapkan kehadiran tahun 2022 ini dapat memberi aspirasi kepada warga JPA untuk terus berusaha ke arah pencapaian yang lebih gemilang. I hope that PSD’s vision and mission can be achieved with consistent commitment and cooperation from all parties continuously. It is hoped that the year 2022 will inspire PSD and its community to keep on working hard in order to achieve glorious accomplishments. Alhamdulillah, segala puji kepada Allah SWT kerana dengan izin dan limpah rahmat-Nya, Laporan Tahunan Jabatan Perkhidmatan Awam ( JPA) Tahun 2021 dapat diterbitkan dengan jayanya. Alhamdulillah, all praise be to Allah SWT because with His permission and abundant grace, the Annual Report of the Public Service Department (PSD) Year 2021 can be published successfully. Assalamualaikum Warahmatullahi Wabarakatuh dan Salam Sejahtera (06)
Laporan Tahunan JPA Tahun 2021 merupakan satu dokumentasi yang memaparkan pencapaian dan aktivitiaktiviti yang berjaya dilaksanakan sepanjang tahun 2021 oleh warga JPAwalaupun berhadapan dengan norma baharu masa kini. Laporan Tahunan ini diterbitkan sebagai wadah tatapan hasil kejayaan, usaha, dan pencapaian aktiviti yang telah berjaya dilaksanakan. The PSD Annual Report 2021 is a document that displays the achievements and activities that were successfully implemented throughout the year 2021 by PSD in the new norms. This Annual Report is published to view and to report success stories, efforts and achievements of activities that have been successfully implemented. Akhir kata, saya berharap agar semua warga JPA dapat menunjukkan komitmen yang tinggi dan sentiasa bersedia dalam mendepani pelbagai cabaran dan berusaha mengatasinya sebaik mungkin serta dapat meningkatkan kecekapan dan keberkesanan dalam menyampaikan perkhidmatan kepada semua pihak. Finally, I hope that all members of the PSD can show high commitment and are always ready to face various challenges and try to overcome them as best as possible and be able to increase efficiency and effectiveness in delivering services to all parties.. TAN SRI MOHD KHAIRUL ADIB BIN ABD RAHMAN KETUA PENGARAH PERKHIDMATAN AWAM Director General of Public Service (07)
PROFIL KORPORAT CORPORATE PROFILE
VISI, MISI & SLOGAN Vision, Mission & Slogan VISI VISION Perkhidmatan Awam berprestasi tinggi, berintegriti, dinamik dan berjiwa rakyat. A Public Service of high performance, integrity, dynamic and people oriented. MISI MISSION Memacu dan Meneraju Pembangunan Sumber Manusia Perkhidmatan Awam. Driving and leading the development of Public Service’s Human Resourses. SLOGAN SLOGAN Peneraju Pembaharuan, Penggerak Perubahan. Leading reform, Driving change. Menambah baik tadbir urus, mendukung akauntabiliti dan ketelusan dalam pentadbiran Kerajaan. Jabatan Perkhidmatan Awam ( JPA) berperanan sebagai penggerak utama dalam pembaharuan keseluruhan perkhidmatan awam supaya lebih cekap dan efektif dari segi pembangunan dan pengurusan sumber manusia yang diyakini dan dipercayai rakyat. Improving governance, upholding accountability and transparency in government administration. The Public Service Department (PSD) serves as central agency in reforming the overall public services towards greater efficiency and effectiveness in both human resources development and management that inspire confidence and trust among the people (rakyat). (11)
Merasionalisasi saiz PerkhidmatanAwammelalui perancangan sumber manusia yang sistematik dan berstruktur dengan menjalankan Menyediakan PerkhidmatanAwamdengan skimperkhidmatan dan struktur organisasi yang relevan, anjal serta memenuhi keperluan semasa bagi membolehkan organisasi melaksanakan fungsi penubuhannya Melahir dan membangun modal insan terbaik serta kompeten untuk memenuhi keperluan strategik Perkhidmatan Awam dan negara melalui dasar latihan dan program penajaan yang dinamik Menguruskan penjawat awam dan membangunkan dasar pengurusan sumber manusia melalui penggubalan dan pelaksanaan dasar perkhidmatan yang strategik dan berkesan Menggubal dasar dan garis panduan berkaitan perkhidmatan psikologi mengikut keperluan semasa bagi memantapkan pembangunan sumber manusia di dalam perkhidmatan awam Mengutamakan kebajikan pesara dan penerima pencen melalui penambahbaikan dasar-dasar pasca perkhidmatan Memperkenal pakej saraan terbaik dan menyeluruh kepada penjawat awam serta menjalin hubungan harmoni majikan-pekerja Memantapkan penggunaan teknologi dalam pengurusan sumber manusia ke arah meningkatkan kualiti penyampaian perkhidmatan. To rationalize the size of the Public Service through systematic and structured human resource planning by carrying out comprehensive human resource needs projections. Providing public serviceswith service schemes and organizational structures that are relevant, flexible which meets the current needs to enable the organization to carry out its established functions. To produce and develop the best and competent human capital to meet the strategic needs of the public service and the country through training policies and dynamic sponsorship programmes. Managing public service and develop human resource management policies through formulation and implementation of strategic and effective service policies. Formulating policies and guidelines related to psychological services based on current needs to strengthen the development of human resources in the public service. Prioritizing the welfare of retirees and pension recipients through the improvement of post-service policies. Introducing the best and comprehensive remuneration package to civil servants and establishing a harmonious employeremployee relationship. Strengthening the use of technology in human resource management towards improving the quality of service delivery. OBJECTIVES OBJEKTIF (12)
Determines the role of the public sector; Determines the size and organizational structure of public agencies; Determines human resources and development; Determines the remuneration and retirement benefits; Determines the implications of privatization/ segregation on public sector human resources; and Develops strategic alliances and networking. Determines the Organizational Development Policy; Determines the Career Development Policy; Career Path Development; Develops the Succession Planning; and Determines Training Policy. Manages recruitment, placement, compensation, promotion, retirement benefits, conditions of service, employee- e m p l o y e r relations, training and human resources training; Formulates and clarifies the policies for the matters mentioned above to the implementing agencies; Manages policy monitoring; and Manages policy evaluations. PERANCANGAN PEMBANGUNAN PENGURUSAN PLANNING DEVELOPMENT MANAGEMENT Menentukan peranan sektor awam; Menentukan saiz dan struktur organisasi agensi awam; Menentukan keperluan dan pembangunan sumber manusia; Menentukan saraan dan faedah-faedah persaraan; Menentukan implikasi penswastaan/ pengasingan ke atas sumber manusia sektor awam; dan Membangunkan strategic alliances and networking. Menentukan Dasar Pembangunan Organisasi; Menentukan Dasar Pembangunan Kerjaya; Pembangunan Laluan Kerjaya; Membangunkan Pelan Perancangan Penggantian; dan Menentukan Dasar Latihan. Menguruskan pengambilan, penempatan, saraan, kenaikan pangkat, faedah persaraan, syarat-syarat perkhidmatan, perhubungan pekerja-majikan, latihan dan latihan sumber manusia; Menggubal dan memperjelaskan dasar bagi perkara-perkara yang dinyatakan di atas kepada agensi-agensi pelaksanaan; Menguruskan pemantauan dasar; dan Menguruskan penilaian dasar. (13)
SERVICE DIVISION HUMAN CAPITAL DEVELOPMENT DIVISION BAHAGIAN PERKHIDMATAN BAHAGIAN SARAAN BAHAGIAN PEMBANGUNAN MODAL INSAN Menggubal, melaksana dan memantau pengurusan sistem saraan kerajaan (gaji, elaun dan kemudahan sektor awam). Menggubal, melaksana dan memantau pengurusan perhubungan majikan-pekerja. Menyelidik dan membuat kajian mengenai saraan. Merancang, menggubal dan menyelaras dasar-dasar dan program-program penajaan dan latihan. Melaksanakan program-program penajaan dan programprogram latihan berikut : Latihan Sebelum Perkhidmatan Latihan Dalam Perkhidmatan Menguruskan kutipan balik pinjaman dan tuntutan ganti rugi Enacting, implementing and monitoring the management of the government remuneration system (salaries, allowances and public sector benefits). Drafting, implementing and monitoring the management of employer-employee relations. Conducting studies and research on remuneration. Planning, enacting and coordinating sponsorship and training policies and programmes; Implementing the following sponsorship programmes and training programmes: Pre-Service training; and In-Service Training Managing loan recovery and compensation repayment. Menggubal dan memberi khidmat nasihat berkaitan dasar perjawatan dan skim perkhidmatan; Melaksanakan kajian, memberi khidmat nasihat dan rundingan melibatkan urusan skim perkhidmatan, penyusunan semula organisasi dan pengukuhan perjawatan. Pengurusan data maklumat perjawatan dan skim perkhidmatan; dan Menjalankan audit perjawatan dan skim perkhidmatan. Menggubal danmelaksanadasardan strategi perkhidmatan; Memantau pelaksanaan dasar perkhidmatan; Memberi khidmat nasihat dan runding selia berkaitan dasar perkhidmatan; Mengurus sumber manusia Perkhidmatan Gunasama. Mengurus prestasi dan penilaian kompetensi Perkhidmatan Awam; dan Melaksana urusan tatatertib, peperiksaan dan kenaikan pangkat Perkhidmatan Awam. Enacting and providing advisory services related to staffing policies and service schemes; Carrying out studies, providing advisory services and negotiations involving service scheme matters, reorganization and strengthening of staffing. Data management of staffing information and service schemes; and Conducting staffing audits and service schemes. Enacting and implementing service policies and strategies; Monitoring the implementation of service policies; Providing advisory services and regulatory consultation related to service policy; Managing the human resources of shared services; Managing the performance and competency assessment of the Public Service; and Carrying out disciplinary matters, examinations and promotions of the Civil Service. Functions of Division Fungsi Bahagian BAHAGIAN PEMBANGUNAN ORGANISASI ORGANIZATIONAL DEVELOPMENT DIVISION REMUNERATION DIVISION (14)
STRATEGIC INFORMATION DEVELOPMENT AND MANAGEMENT DIVISION BAHAGIAN PEMBANGUNAN DAN PENGURUSAN MAKLUMAT STRATEGIK MANAGEMENT SERVICES DIVISION Managing structuring and staffing affairs at PSD; Managing the posting of PSD officers; Managing the development of training and competency of personnel in PSD; Managing matters related to services and counseling for PSD officers; Managing PSD’s financial, procurement and development matters; Managing the Quality programme in PSD; Managing PSD’s administrative and logistics matters; Coordinating the activities of the Federal Territories Government Members’ Welfare and Sports Council (MAKSWIP) and PSD Club; Coordinating the implementation of the Human Resource Management Information System (HRMIS) Application in PSD; and Secretariat of Human Resource Development Panel, Excellence Service Award Council (APC), the Disciplinary Board, Integrity Management Committee and the Joint Department Council (MBJ). Responsible for ensuring HRMIS is implemented in all agencies in the public service in line with the vision and the goal of electronic government; Providing comprehensive Public Sector personal information; Providing reliable and safe ICT infrastructure facilities; Planning, developing and maintaining PSTM-based application systems; Implementing ICT training and culture programmes; and Providing advisory services in the field of ICT. Menguruskan urusan penstrukturan dan naziran perjawatan di JPA. Menguruskan urusan penempatan dan pertukaran pegawai JPA. Menguruskan pembangunan latihan dan kompetensi personel di JPA. Menguruskan urusan berkaitan perkhidmatan dan kaunseling bagi pegawai JPA. Menguruskan urusan kewangan, perolehan dan pembangunan di JPA. Menguruskan program kualiti di JPA Menguruskan urusan pentadbiran dan logistik di JPA. Menguruskan aktiviti Majlis Kebajikan dan Sukan Anggota-anggota Kerajaan Wilayah Persekutuan (MAKSWIP) dan Kelab JPA. Menyelaras pelaksanaan Aplikasi Human Resource Management Information System (HRMIS) di JPA. Mengurusetiakan Panel Pembangunan Sumber Manusia, Majlis Anugerah Perkhidmatan Cemerlang (APC), Lembaga Tatatertib, Jawatankuasa Keutuhan Pengurusan dan Majlis Bersama Jabatan (MBJ). Bertanggungjawab untuk memastikan HRMIS dilaksanakan di semua agensi dalam perkhidmatan awam selaras dengan visi sumber manusia perkhidmatan awam dan matlamat kerajaanelektronik; Menyedia dan membekal maklumat personal Sektor Awam yang menyeluruh; Menyediakan kemudahan infrastruktur yang dipercayai dan selamat; Merancang, membangun dan menyelenggara sistem aplikasi berlandaskan PSTM; Melaksanakan program latihan dan pembudayaan ICT; dan Menyediakan khidmat nasihat dalam bidang ICT. Penggubalan dan pemantauan pelaksanaan dasar faedah persaraan. Meluluskan faedah persaraan, faedah terbitan dan faedah tamat pemberhentian bagi anggota Perkhidmatan Awam, Pihak Berkuasa Berkanun dan Tempatan, Hakim, Ahli Parlimen, Anggota Pentadbiran dan Setiausaha Politik berpandukan undang-undang yang berkuat kuasa; Menguruskan pembayaran faedah persaraan, faedah terbitan, faedah pemberhentian perkhidmatan dan kemudahan-kemudahan lain yang berkuat kuasa; dan Menguruskan kelulusan, pembayaran dan data persaraan melalui Sistem Pensions Online Workflow Environment (POWER). Enacting and monitoring the implementation of the retirement benefits policy; Approve retirement benefits and termination benefits for members of the Public Service, Statutory and Local Authorities, Judges, Members of Parliament, Members of Administration and Political Secretaries in accordance with the law; Managing the payment of retirement benefits, service termination benefits and other benefits included; and Managing the payment approval and retirement data through the Pensions Online Workflow Environment System (POWER). BAHAGIAN PASCA PERKHIDMATAN BAHAGIAN KHIDMAT PENGURUSAN POST SERVICE DIVISION (15)
RESEARCH, PLANNING AND POLICY DIVISION BAHAGIAN PENYELIDIKAN, PERANCANGAN DAN DASAR INSTITUT TADBIRAN AWAM NEGARA (INTAN) BAHAGIAN PENGURUSAN PSIKOLOGI Menggubal dan menyelaras dasar dan strategik hala tuju psikologi perkhidmatan awam; Mengawal selia dan memantau pelaksanaan pengurusan psikologi dalam perkhidmatan awam; Menyedia khidmat kepakaran dan sebagai sumber rujukan psikologi dalam perkhidmatan awam; Merancang dan melaksana kajian penyelidikan berkaitan isu psikologi dalam perkhidmatan awam; Merancang, menyelaras dan memantau pengurusan amalan nilai dalam perkhidmatan awam; Merangka, merancang dan membangun garis panduan/ modul psikologi dalam perkhidmatan awam; Melaksana peranan Ketua Profesion dalam merangka, merancang, membangun dan Menyelaras latihan kompetensi, kepakaran serta kemajuan kerjaya Skim Perkhidmatan Psikologi Gunasama Persekutuan. Melaksanakan latihan yang memberi tumpuan kepada pembangunan sikap, pengukuhan kemahiran dan pemerkasaan pengetahuan pegawai awam; dan Melaksanakan aktiviti-aktiviti penyelidikan, konsultasi dan penerbitan bagi melengkapkan pegawai awam dengan bakat, kebolehan dan pemikiran yang konstruktif. Merancang keperluan dan unjuran makro sumber manusia sektor awam Melaksana penyelidikan dan kajian dasar pengurusan sumber manusia dan pembangunan organisasi sektor awam Menjalin kerjasama strategik pengurusan sumber manusia sektor awam peringkat antarabangsa Memberi khidmat runding dan menyelaras perancangan strategik ICT serta analitik data sumber manusia sektor awam Menyelaras ulasan/pandangan JPA bagi Mesyuarat Jemaah Menteri, Parlimen dan Mesyuarat-Mesyuarat Utama Merancang dan menyelaras pelasanaan Projek NBOS yang diterajui oleh JPA Mengurusetia Perancangan StrategikMesyuarat Pengurusan Tertinggi (MPT) dan Mesyuarat-Mesyuarat Khas JPA Formulating and coordinating the policy and strategic direction of psychology in public service; Regulating and monitoring the implementation of psychological management in the public service; Providing expert services and as a source of psychology reference in the public service; Planning and implementing research studies related to psychological issues in the public service; Planning, coordinating and monitoring the management of value practices in public services; Drafting, planning and developing psychological guidelines/ modules in public service; Designing, planning, developing, coordinate, monitor and implement the use of psychometric instruments in public services; Planning and coordinating the management of psychology data in the public service; and Performing the role of Head of Profession in drafting, planning, developing and coordinating competency training, expertise and career advancement of the Federal Psychology Services Scheme. Conduct training focusing on character development, skills strengthening and knowledge empowerment of public service; and Conduct research activities, consultation and publication activities to equip public officers with talents, abilities and constructive thinking. Planning the needs and macro projections of human resources in public sector; Conducting research and study of human resource management policy and public sector organization development; Establishing strategic cooperation in public sector human resource management at international platform; Providing consulting services and coordinating ICT strategic planning as well as public sector human resource data analytics; Coordinating comments/ views/ feedbacks from PSD for Cabinet, Parliament and Main Meetings; Planning and coordinating the implementation of the NBOS Project led by PSD; and Managing the Top Management Meetings (MPT) Strategic Planning as well as PSD Special Meetings. PSYCHOLOGY MANAGEMENT DIVISION NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION (INTAN) (16)
UNIT KOMUNIKASI KORPORAT PENASIHAT UNDANG-UNDANG Mengurus dan menyelaras program komunikasi korporat, pengurusan media dan publisiti serta perhubungan pelanggan JPA. Merancang dan melaksanakan strategi pemerkasaan imej korporat JPA melalui pelaksanaan aktiviti turun padang dan hebahan di medium komunikasi JPA; Menyelaras dan mendokumentasikan bahan maklumat bagi program dan aktiviti serta majlis rasmi jabatan melalui penerbitan bahan cetakan seperti buletin, laporan tahunan, brosur dan liputan bergambar bagi tujuan hebahan Mengurus dan memantau kandungan digital di Information Board dan Smart Intelligent Panel di JPA Mengurus dan menyelaraskan aduan, pertanyaan dan cadangan yang diterima oleh JPA melalui SISPAA, MyGCC dan saluran komunikasi JPA. Merancang dan melaksanakan Kajian Kepuasan Pelanggan Luaran JPA secara tahunan. Menyelaras dan memantau pencapaian Piagam Pelanggan JPA bersama-sama Bahagian/Unit Memberi nasihat undang-undang berkenaan dengan perkara yang dirujuk kepadanya oleh Kerajaan. Membantu menafsir undang-undang apabila dikehendaki oleh Kerajaan. Mendraf atau menyemak dokumen undang-undang seperti notis perundangan, perjanjian dan memorandum persefahaman yang di dalamnya Kerajaan merupakan suatu pihak bagi memastikan kepentingan Kerajaan dilindungi. Menjalankan penyelidikan atau kajian mengenai perkara undang-undang apabila dikehendaki oleh Kerajaan. Memberi nasihat mengenai perkara yang baginya Kerajaan berhasrat untuk mengawal selia dan menyediakan draf rang undang-undang mengenai perkara tersebut ( jika ada) untuk mencerminkan keputusan dasar yang dibuat oleh Kerajaan dan mengemukakan draf rang undang-undang kepada Penggubal Undang-Undang Parlimen untuk mendapatkan kelulusannya. Menyertai rundingan perjanjian berkenaan dengan projek Kerajaan terutamanya projek penswastaan dan teknologi maklumat dan komunikasi. Menghadiri mesyuarat dan memberi nasihat undang-undang mengenai perkara yang dibincangkan bagi memastikan apa-apa keputusan dasar yang dibuat oleh Kerajaan adalah menurut undang-undang. Menyertai sesi perkongsian maklumat atau latihan mengenai perkara undang-undang dengan memberikan kepakaran undang-undang kepada kedua-dua pihak iaitu Kerajaan dan agensi bukan Kerajaan. Managing and coordinating corporate communication programmes, media management and publicity as well as PSD’s customer relations; Planning and implementing strategies of empowering PSD’s corporate image through the implementation of outreach activities and publicity on PSD’s communication medium; Coordinating and documenting information materials for programmes and activities as well as department’s official events through the publication of printed materials such as bulletins, annual reports, brochures and photo coverage for publicity purposes; Managing and monitoring digital content on Information Board and Smart Intelligent Panel; Managing and coordinating complaints, inquiries and suggestions received through SISPAA, MyGCC and PSD communication channels; Planning and implementing PSD’s External Customer Satisfaction Survey on an annual basis; and Coordinating and monitoring the compliance of PSD Client’s Charter together with Divisions/Units. Provide legal advice on matters referred to by the Government; Assisting in interpreting the law when required by the Government; Drafting or reviewing legal documents such as legal notices, agreements and memorandums of understanding in which the Government is a party to ensure that the Government’s interests are protected; Conducting research or study on legal matters when required by the Government; Advising on matters for which the Government intends to regulate and prepare draft bills on those matters (if any) to reflect policy decisions made by the Government and submit draft bills to the Parliamentary Legislators for approval; Participate in the negotiation of agreements regarding Government projects, especially privatization and information and communication technology projects; Attending meetings and providing legal advice on matters discussed to ensure that any policy decisions made by the Government are in accordance with the law; and Participate in information sharing or training sessions on legal matters by providing legal expertise to both parties, namely the Government and non-Government agencies. CORPORATE COMMUNICATION UNIT LEGAL ADVISER (17)
UNIT AUDIT DALAM UNIT INTEGRITI Memberi nasihat dan pandangan mengenai kawalan dalaman terhadap semua sistem termasuk sistem ICT; Melaporkan kepada Ketua Eksekutif hasil pengauditan dan mengambil tindakan susulan terhadap perkara yang dibangkitkan; dan Menilai aktiviti Jabatan dengan memberi tumpuan terhadap penggunaan sumber serta pencapaian matlamat yang diharapkan secara efektif, efisien dan ekonomi; Memastikan tadbir urus yang terbaik dilaksanakan di Jabatan Perkhidmatan Awam; Memastikan pembudayaan, penginstitusian dan pelaksanaan integriti di Jabatan Perkhidmatan Awam; Mengesan dan mengesahkan aduan salah laku serta pelanggaran tatakelakuan dan etika di Jabatan Perkhidmatan Awam serta memastikan tindakan susulan yang sewajarnya diambil; Menerima dan mengambil tindakan ke atas semua aduan/maklumat mengenai salahlaku serta pelanggaran tatakelakuan di Jabatan Perkhidmatan Awam; Memastikan pematuhan terhadap undang-undang dan peraturan yang berkuatkuasa; dan Melaksanakan fungsi urus setia Lembaga Tatatertib Perkhidmatan AwamKumpulan Pengurusan dan Profesional No. 2 dan Kumpulan Sokongan No. 1 dan No. 2 di Jabatan Perkhidmatan Awam. Provide advices and views on internal control of all systems including ICT systems; Reporting to the Chief Executive the findings/ results of the audit and commencing follow-up action on matters raised; and Evaluate the Department’s activities by focusing on the use of resources as well as the achievement of expected goals effectively, efficiently and economically. To ensure that the best governance is implemented in PSD; To ensure the accultaration, institutionalization and implementation of integrity in the PSD; Detecting and confirming complaints of misconduct and violations of the code of conduct and ethics in the PSD and ensuring that appropriate follow-up actions are taken; Receive and act appropriately on all complaints/ information regarding misconduct and code of conduct violations in PSD; To ensure compliance with applicable laws and regulations; and Executing the secretarial function of the Public Service Disciplinary Board Management and Professional Group No. 2 and Support Group No. 1 and No. 2 in PSD. INTERNAL AUDIT UNIT INTEGRITY UNIT (18)
Client’s Charter PIAGAM PELANGGAN Memberikan maklum balas untuk aduan / pertanyaan diambil tindakan dalam tempoh tujuh (7) hari bekerja. Mengeluarkan surat makluman dan penyiaran keputusan pemangkuan / kenaikan pangkat pegawai Kumpulan Pengurusan dan Profesional Perkhidmatan Awam (Bukan Guna sama) dalam tempoh tujuh (7) hari bekerja selepas Lembaga Kenaikan Pangkat Bersidang. Memberi konsultasi penyusunan semula organisasi dan pengukuhan perjawatan dalam masa empat (4) minggu dari tarikh permohonan diterima. Menguruskan sesi libat urus melalui Mesyuarat Majlis Bersama Kebangsaan (MBK) satu (1) kali setahun. Melaksanakan penawaran penajaan dalam tempoh tujuh (7) hari selepas kelulusan Pengurusan. Menyediakan perkhidmatan kaunseling individu kepada anggota perkhidmatan awam persekutuan dalam tempoh tiga (3) hari bekerja dari tarikh Pegawai Psikologi menerima permohonan tertakluk kepada persetujuan dan kehadiran klien. Memastikan sekurang-kurangnya 95% daripada keseluruhan tuntutan dan bayaran bil dibayar dalam tempoh tujuh (7) hari dari tarikh dokumen lengkap diterima. Memastikan kelulusan faedah persaraan wajib diselesaikan dalam tempoh 21 hari bekerja sebelum tarikh persaraan. Memastikan pengemaskinian maklumat portal JPA dalam tempoh dua (hari) bekerja daripada tarikh maklumat diterima. Memastikan sekurang-kurangnya 80% kursus/latihan yang dilaksanakan di INTAN memberi impak positif kepada peserta berasaskan skor purata penilaian 5.5 pada skala 1-7 daripada penilaian mereka di DTIMS. Ulasan Jabatan PerkhidmatanAwam ( JPA) bagi Memorandum Jemaah Menteri yang diterima daripada Kementerian/ Agensi dikemukakan dalam tempoh 14 hari dari tarikh ianya diterima. Provide feedback for complaints / inquiries and to be acted upon within seven (7) working days. Issuing letters of notification/ publication on the decision on acting/ promotion of Public Service Management and Professional Group (non-shared service) officers within seven (7) working days after the Promotion Board convenes. Provide consultation on organizational restructuring and staffing strengthening within four (4) weeks from the date the application is received. Managing engagement sessions through the National Joint Council Meeting (MBK) once a year. Implementing the sponsorship offer within seven (7) days after PSD’s Management approval. Providing individual counseling services to the federal public service members within three (3) working days from the date the Psychology Officer receives the application subject to the client’s consent and attendance. To ensure that at least 95% of all claims and payments of bills are paid within seven (7) days from the date of the complete document is received. To ensure that the approval of retirement benefits must be completed within 21 working days before the retirement date. To ensure the updating of PSD portal information within two (working days) from the date the information is received. To ensure that at least 80%of the courses/ trainings implemented at INTAN produce positive impact on the participants based on an average evaluation score of 5.5 on a scale of 1-7 from their evaluation at DTIMS. Public Service Department’s comments/ feedbacks/ views on Cabinet Memorandums on other ministries/ agencies issues are submitted within 14 days from the date received. 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 (19)
PENCAPAIAN BAHAGIAN JPA TAHUN 2021 PUBLIC SERVICE DEPARTMENT’S DIVISION ACHIEVEMENT YEAR 2021
PENCAPAIAN BAHAGIAN JPA TAHUN 2021 Public Service Department’s Division Achievement Year 2021 (22)
(23)
JPA @ 2021 PSD @ 2021
PERTANDINGAN GEGAR PIDATO PIALA KETUA PENGARAH PERKHIDMATAN AWAM 2021 DIRECTOR GENERAL OF PUBLIC SERVICE GEGAR PIDATO CHALLENGE CUP 2021 INSTITUT TADBIRAN AWAM NEGARA (INTAN) National Institute of Public Administration (INTAN) Pertandingan Gegar Pidato Piala Ketua Pengarah Perkhidmatan Awam Tahun 2021 anjuran Institut Tadbiran Awam Negara (INTAN) membawa kelainan tersendiri apabila dilaksanakan sepenuhnya secara dalam talian. Seramai 11 orang pemidato finalis daripada pelbagai agensi dan kementerian telah berentap di pentas akhir pada 19 Ogos 2021 yang lalu dengan tema pertandingan“Belanjawan 2021: Teguh Kita, Menang Bersama” bagi mengangkat usaha-usaha kerajaan dalam menangani pandemik COVID-19 menerusi wahana bahasa kebangsaan. Di samping itu, pertandingan ini yang telah memasuki tahun keenam penganjurannya, turut menjadi platform untuk mencungkil bakat penjawat awam yang terbaik dalam gaya, teknik dan ilmu pidato sebagai persediaan untuk ke peringkat yang lebih tinggi seperti peringkat kebangsaan dan antarabangsa. Pertandingan ini turut ditambah nilai dengan penganjuran Sesi Penataran Pidato Perkhidmatan Awam yang dihadiri oleh pesertapeserta yang melepasi peringkat saringan secara penyerahan video bermula 5 Julai 2021. Sesi tersebut bertujuan menyediakan platform kepada penjawat-penjawat awam untuk mempelajari dan berkongsi ilmu berpidato daripada pemidato-pemidato antarabangsa dan kebangsaan yang dilantik sebagai pembimbing dalam sesi kuliah umum, tutorial dan latih amal sebelum melangkah ke pentas akhir pertandingan. The Director General Of Public Service Gegar Pidato Challenge Cup 2021, organised by the National Institute of Public Administration (INTAN), brings its unique twist when it is conducted entirely online. Themed “Belanjawan 2021: Teguh Kita, Menang Bersama” (Budget 2021: With Unity, We Win Together), 11 finalists from various agencies and ministries, using the national language as the medium, performed in the final stage held on 19 August 2021 to highlight the government’s efforts in dealing with the Covid-19 pandemic. The competition, held for the sixth year, is also a platform to unearth talents among civil servants with the best style, technique, and oratory knowledge in preparation for the national and international levels. This competition has its own added value by organising a Public Service Public Speaking Improvement Session attended by contestants who passed the screening stage based on video submission that began on 5 July 2021. The session aimed to provide a platform for civil servants to learn and share knowledge on public speaking from other international and national orators appointed as coaches for the lectures, tutorials, and training sessions before performing in the final stage. (26)
YBhg. Tan Sri Mohd Khairul Adib bin Abd Rahman, Director General of the Public Service, officiated the closing ceremony through a live online video recording on INTAN Bukit Kiara’s Facebook website and Zoom teleconference platform on 3 September 2021. The ceremony witnessed the Director General of the Public Service Round Cup being awarded to the winner, Encik Wan Zainuddin bin Ali Aspa, from the Ministry of Higher Education. Mr Fazil bin Hj Yahaya from the Ministry of Education Malaysia was named the first runner-up, and Ms Intan Masyitah binti Mohd Murad from the Public Service Department was announced as the third winner. Mastering a language is important among civil servants as they serve Malaysian society, known for its diverse languages. The Malay language represents the core identity of Malaysia; thus, the public service should bear the responsibility to ensure that the dignity and quality of the Malay language remain at the highest level. Therefore, the organisation of the competition is relevant and will be continued in the future. Majlis penutup telah disempurnakan oleh YBhg. Tan Sri Mohd Khairul Adib bin Abd Rahman, Ketua Pengarah Perkhidmatan Awam menerusi rakaman video yang disiarkan secara langsung dalam talian melalui laman Facebook INTAN Bukit Kiara dan pelantar telesidang Zoom pada 3 September 2021. Majlis menyaksikan Piala Pusingan Ketua Pengarah Perkhidmatan Awamdianugerahkan kepada johan daripada Kementerian Pengajian Tinggi, Encik Wan Zainuddin bin Ali Aspar. Manakala naib johan pula ialah Encik Fazil bin Hj Yahaya daripada Kementerian Pendidikan Malaysia dan tempat ketiga disandang oleh Cik Intan Masyitah binti Mohd Murad daripada Jabatan Perkhidmatan Awam. Penguasaan bahasa merupakan perkara penting kepada penjawat awam yang mengkhidmati masyarakat Malaysia yang kaya dengan pelbagai bahasa. Bahasa Melayu merupakan identiti teras negara Malaysia dan perkhidmatan awam wajar menggalas tanggungjawab bagi memastikan martabat dan kualiti bahasa Melayu kekal di peringkat yang tertinggi. Justeru, penganjuran pertandingan seumpama ini amat relevan dan akan diteruskan pada masa akan datang. (27)
WEBINAR ASPIRASI KELUARGA MALAYSIA KELUARGA MALAYSIA ASPIRATION WEBINAR Institut Tadbiran Awam Negara (INTAN), Jabatan Perkhidmatan Awam ( JPA) telah menganjurkan Webinar Aspirasi Keluarga Malaysia pada 25 November 2021. Webinar ini disertai oleh kira-kira 500 orang peserta secara dalam talian melalui aplikasi Zoom dan laman Facebook INTAN. Webinar Aspirasi Keluarga Malaysia yang julung kali dianjurkan oleh INTAN ini merupakan usaha bagi memberi kefahaman kepada seluruh warga Perkhidmatan Awam dan masyarakat umum mengenai Aspirasi Keluarga Malaysia yang telah dicetuskan oleh Yang Amat Berhormat Dato’ Sri Ismail Sabri bin Yaakob, Perdana Menteri dengan mengajak semua rakyat bersama-sama secara inklusif sebagai sebuah keluarga yang utuh memulihkan semula negara dalam merealisasikan Wawasan Kemakmuran Bersama 2030. Selain membincangkan konsep dan objektif pelaksanaan, penganjuran webinar ini turut bertujuan untuk mengenalpasti cabaran serta strategi-strategi yang boleh diambil untuk mengatasi cabaran-cabaran tersebut di peringkat nasional, organisasi, komuniti dan Perkhidmatan Awam. Webinar ini telah dirasmikan oleh Yang Berbahagia Tan Sri Dato’ Seri Mohd Zuki bin Ali, Ketua Setiausaha Negara secara dalam talian. Dalam ucapan perasmiannya, beliau telah menyarankan agar peranan anggota Perkhidmatan Awam diperkasakan untuk melaksanakan program dan inisiatif yang telah direncanakan oleh Kerajaan di bawah Aspirasi Keluarga Malaysia. The National Institute of Public Administration (INTAN), Public Service Department (PSD) organised a Keluarga Malaysia Aspirations Webinar on 25 November 2021. The webinar was attended by approximately 500 participants online through the Zoom application and INTAN Facebook page. The Keluarga Malaysia Aspirations Webinar, organised for the first time by INTAN, is an effort to provide understanding to all members of the civil service and the general public about the Keluarga Malaysia Aspirations, initiated by the Honourable Dato’ Sri Ismail Sabri bin Yaakob, the Prime Minister who invites all citizens to come together inclusively as a family to restore the country and realise the Shared Prosperity Vision 2030. In addition to discussing the concept and implementation objectives, the organisation of this Webinar aims to identify challenges and strategies to overcome the challenges at the national, organisational, community, and Public Service levels. The YBhg. Tan Sri Dato’ Seri Mohd Zuki bin Ali, Chief Secretary to the Government, officiated the webinar. In his opening speech, he urged for the empowerment of the role of public service to implement programmes and initiatives planned by the Government under the Keluarga Malaysia Aspirations. (28)
Yang Berbahagia Tan Sri Dato’ Seri Ketua Setiausaha Negara turut menyentuh mengenai Key Happiness Outcome (KHO) yang telah diperkenalkan bagi melengkapi Petunjuk Prestasi Utama (KPI) dengan tujuanmemantaupelaksanaanpelbagai programdan inisiatif yang telah dirangka 2 disamping menjadi kayu pengukur kepada kesungguhan Kerajaan untuk mencapai kestabilan, memulih semula negara dan merapatkan jurang ekonomi rakyat. Yang Berbahagia Tan Sri Dato’ Seri Ketua Setiausaha Negara turut mengingatkan penjawat awam mengenai kecekapan dan kepantasan dalam penyampaian perkhidmatan kepada rakyat yang mesti diutamakan selaras dengan “prinsip FASTER” yang merujuk kepada Flat, Agile, Streamlined, Tech-enabled, Efficient dan Resilient. Perbincangan webinar ini berkisar kepada Aspirasi Keluarga Malaysia yang perlu diterjemahkan dalam bentuk pelbagai program dan inisiatif yang boleh memanfaatkan segenap lapisan masyarakat khususnya yang terjejas akibat pandemik COVID-19. Segala aspek topik ini telah dikupas oleh ahli-ahli panel yang terdiri daripada pelbagai latar belakang iaitu Yang Berbahagia Prof. Ulung Datuk Dr. Shamsul Amri Baharuddin, Pengarah-Pengasas Institut Kajian Etnik (KITA), Universiti Kebangsaan Malaysia; Puan Ainul Radziah Zamhuri, Pengarah Seksyen Pemantauan 2, Unit Penyampaian Kemakmuran Bersama (SEPADU), Jabatan Perdana Menteri; Cik Sangeeta Krishnasamy, Pelakon, Pengacara, Model dan Selebriti; serta Encik Eddin Khoo, Pengarah-Pengasas PUSAKA. Dalam forum ini, Encik Ivan Toh Swee Ming selaku moderator telah berjaya memastikan perbincangan yang produktif dan lancar. YBhg. Tan Sri Dato’ Seri Chief Secretary to the Government, also touched on the Key Happiness Outcome (KHO), introduced to complement the Key Performance Indicators (KPI) to monitor the implementation of various programmes and initiatives that have been drafted as well as being a yardstick for the Government’s determination to achieve stability, restore the country and reduce the economic gap of the people. He also reminded civil servants to prioritise efficiency and speed in delivering services to the people in line with the “FASTER principle”, which refers to Flat, Agile, Streamlined, Tech-enabled, Efficient, and Resilient. The discussion in the webinar revolves around the Keluarga Malaysia Aspirations that need to be translated into various programmes and initiatives to benefit all levels of society, especially those affected by the COVID-19 pandemic. All aspects of this topic were discussed by panel members from various backgrounds, YBhg. Distinguished Prof. Datuk Dr Shamsul Amri Baharuddin, Founder-Director of the Institute of Ethnic Studies (KITA), Universiti Kebangsaan Malaysia; Ms Ainul Radziah Zamhuri, Director of Monitoring Section 2, Shared Prosperity Delivery Unit (SEPADU), Prime Minister’s Department; Ms Sangeeta Krishnasamy, actress, host, model and celebrity; and Mr Eddin Khoo, Director-Founder of PUSAKA. Mr Ivan Toh Swee Ming, the moderator of this forum, has managed to ensure a productive and smooth discussion. (29)
WEBINAR RANCANGAN MALAYSIA KEDUA BELAS: KE ARAH MEREALISASIKAN RMKE-12 THE 12TH MALAYSIA PLAN WEBINAR : TOWARDS REALIZING THE 12TH MALAYSIA PLAN Institut Tadbiran Awam Negara (INTAN), Jabatan Perkhidmatan Awam ( JPA) telah menganjurkan Webinar Rancangan Malaysia Kedua Belas: Ke Arah Merealisasikan RMKe-12 pada 22 November 2021. Webinar ini telah dirasmikan oleh YB Dato’ Sri Mustapa bin Mohamed, Menteri di Jabatan Perdana Menteri (Ekonomi) dan telah disertai oleh kira-kira 500 orang peserta melalui aplikasi Zoom dan laman Facebook INTAN. Penganjuran webinar ini bertujuan untuk mempromosikan perancangan pembangunan Kerajaan dalam tempoh RMKe-12 (20212025) kepada semua pihak dalam usaha mencapai objektif “Malaysia Makmur, Inklusif, Mampan”. Dalamucapan perasmiannya, YB Dato’Sri Mustapa telah menyentuh mengenai peranan penting perkhidmatan awam untuk melaksanakan RMKe-12 selain cabaran yang dihadapi perkhidmatan awam. Beliau menyeru Perkhidmatan Awam untuk lebih berani membuat pembaharuan bagi meningkatkan prestasi perkhidmatan. Perbincangan webinar ini berkisar kepada pelaksanaan dasar Kerajaan dan inisiatif sosioekonomi, pembangunan ekonomi dan industri serta pengukuhan taraf hidup dan perpaduan masyarakat. Kesemua topik ini telah dikupas oleh YBhg. Prof. Tan Sri Dato’ Seri Dr. Noor Azlan Ghazali, Pengarah Eksekutif Majlis Tindakan Ekonomi; YBhg. Prof. Datuk Dr. Denison Jayasooria, Profesor Kehormat, Institut Kajian Etnik, Universiti Kebangsaan Malaysia, YBrs. Dr. Mohd Afzanizam Abdul Rashid, Ketua Penganalisis Ekonomi, Bank Islam Malaysia Berhad; dan Encik Firdaos Rosli, Ketua Penganalisis Ekonomi, Malaysian Rating Corporation Berhad. Dalam forum ini, INTAN turut menyediakan perkhidmatan jurubahasa isyarat bagi membolehkan lebih ramai lapisan masyarakat mengikuti program ini, termasuk golongan OKU. On 22 November 2021, The National Institute of Public Administration (INTAN), Public Service Department (PSD) organised the Twelfth Malaysia Plan Webinar: Towards Realising the 12MP. The Honourable Dato’ Sri Mustapa bin Mohamed, Minister in the Prime Minister’s Department (Economy), officiated the webinar. An estimated 500 participants joined the webinar via the Zoom application and INTAN Facebook page. The webinar aims to promote the Government’s development planning during the 12MP (2021-2025) to all parties to achieve the objective of a “Prosperous, Inclusive, Sustainable Malaysia”. In his opening speech, the Honourable Dato’ Sri Mustapa touched on the important role played by the public service in implementing the 12MP despite its challenges. He urged the public service to be bolder in making reforms to improve service performance. This discussion in the webinar revolved around the implementation of Government policies and socioeconomic initiatives, economic and industrial development, and strengthening living standards and community unity. The topics were analysed by YBhg. Prof. Tan Sri Dato’ Seri Dr Noor Azlan Ghazali, Executive Director of the Economic Action Council; YBhg. Prof. Datuk Dr Denison Jayasooria, Honourary Professor, Institute of Ethnic Studies, Universiti Kebangsaan Malaysia, YBrs. Dr Mohd Afzanizam Abdul Rashid, Chief Economic Analyst, Bank Islam Malaysia Berhad; and Mr Firdaos Rosli, Chief Economic Analyst, Malaysian Rating Corporation Berhad. INTAN also provided sign language interpreting services for this forum to enable more people from all walks of life, including people with disabilities, to participate in this programme. (30)
PENGIKTIRAFAN INTAN INTAN RECOGNITION JOHAN ANUGERAH KUMPULAN INOVATIF DAN KREATIF JPA 2021 Kumpulan IGLEM dari Kluster i-IMATEC telah memenangi tempat pertama di dalam Anugerah KIK JPA 2021. Kumpulan ini telah membangunkan INTAN Digital Training Information & Management (INTAN DTIMS). INTAN DTIMS dibangunkan dengan menambahbaik 18 inovasi proses kerja bagi memberi kemudahan kepada penjawat awam mengikuti latihan di INTAN. INTAN DTIMS juga memberi fokus kepada end-to-end solution dalam memastikan proses kerja semakin mudah, cepat dan tepat. WINNER OF PSD INNOVATIVE AND CREATIVE GROUP AWARD 2021 The IGLEM Group from the i-IMATEC Cluster won first place in the PSD KIK Awards 2021 for developing INTAN Digital Training Information & Management (INTAN DTIMS). INTAN DTIMS was developed by improving 18 work process innovations to facilitate civil servants to follow training programmes at INTAN. INTAN DTIMS also focuses on end-to-end solutions to ensure more accessible, faster, and more accurate work processes. (31)
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