Laporan Tahunan Jabatan Perkhidmatan Awam 2020

KANDUNGAN CONTENTS 03 PETIKAN UCAPAN KETUA SETIAUSAHA NEGARA SPEECH EXCERPTS FROM CHIEF SECRETARY TO THE GOVERNMENT 05 PETIKAN UCAPAN KETUA PENGARAH PERKHIDMATAN AWAM SPEECH EXCERPTS FROM DIRECTOR GENERAL OF PUBLIC SERVICE 06 PERUTUSAN KETUA PENGARAH PERKHIDMATAN AWAM FOREWORD FROM DIRECTOR GENERAL OF PUBLIC SERVICE 08 PROFIL KORPORAT CORPORATE PROFILE 08 Carta Organisasi Organization Chart 09 Visi, Misi & Slogan Vision, Mission & Slogan 11 Piagam Pelanggan Client’s Charter 17 JPA@ 2020 18 Pelaksanaan Program dan Aktiviti Implementation of Programmes and Activities 107 Anugerah dan Pengiktirafan Awards and Recognitions 109 Prestasi Kewangan dan Audit Financial Performance and Audit 112 Pameran dan Media Media and Exhibitions 116 Penerbitan Publications 133 Kajian dan Penyelidikan Research 141 DIARI KORPORAT JPA JPA’S CORPORATE DIARY 176 SENARAI PEKELILING, SURAT PEKELILING DAN SURAT EDARAN 2020 CIRCULARS, CIRCULAR LETTERS AND CIRCULATED LETTERS 2020 180 PUNCA KUASA PROVISIONS