Laporan Tahunan Jabatan Perkhidmatan Awam 2019

4 | jpa2019 “Penyampaian perkhidmatan perlu ditambah baik secara komprehensif dengan mengambil kira cabaran dan perubahan semasa, sama ada di peringkat global atau domestik.” “Service delivery needs to be comprehensively improved taking into account current challenges and changes, whether globally or domestically.” “Penjawat awam perlu berfikir secara kreatif dan inovatif bagi menambah baik proses kerja sedia ada dalam memberi penyampaian perkhidmatan yang efisien serta efektif, pada masa yang sama perlu sentiasa mendukung prinsip integriti dan ketelusan dalam setiap perkara kerja.” “Civil servants need to think creatively and innovatively to improve the existing work processes in providing efficient and effective service delivery, while at the same time continously upholding the principles of integrity and transparency in every aspect of their work.” YBHG. DATUK MOHD KHAIRUL ADIB BIN ABD RAHMAN Ketua Pengarah Perkhidmatan Awam Director General of Public Service Majlis Perhimpunan Bulanan JPA JPA Monthly Assembly P E T I KAN U C A PAN K E T UA P E NGARAH P E RKH I DMA TAN AWAM MESSAGE FROM DIRECTOR GENERAL OF PUBLIC SERVICE