Laporan Tahunan Jabatan Perkhidmatan Awam 2019

38 | jpa2019 p e n c a p a i a n p e t u n j u k p r e s ta s i u ta m a ( K P I ) J P A TA H U N 2 0 1 9 JPA’S KEY PERFORMANCE INDICATOR (KPI) ACHIEVEMENTS FOR YEAR 2019