Laporan Tahunan Jabatan Perkhidmatan Awam 2019

jpa2019 | 1 kandungan CONTENTS PETIKAN UCAPAN KSN & KPPA SPEECH QUOTES PERUTUSAN KPPA FOREWORD FROM DGPS PROFIL KORPORAT CORPORATE PROFILE • Carta Organisasi Organisational Chart • Visi, Misi & Slogan Vision, Mission & Slogan • Piagam Pelanggan Client’s Charter PEMBAHARUAN PERKHIDMATAN AWAM CIVIL SERVICE REFORM PENCAPAIAN PETUNJUK PRESTASI UTAMA (KPI) JPA TAHUN 2019 JPA’S KEY PERFORMANCE INDICATOR (KPI) ACHIEVEMENTS FOR YEAR 2019 0 1 0 6 0 7 0 8 0 9 0 2 0 3 0 4 0 5 JPA @ 2019 • Pelaksanaan Program dan Aktiviti Implementation of Programmes and Activities • Anugerah dan Pengiktirafan Awards and Recognitions • Prestasi Kewangan dan Audit Financial Performance and Audit • Pameran dan Media Media and Exhibitions • Senarai Penerbitan Publications • Kajian dan Penyelidikan Researches DIARI KORPORAT JPA JPA’S CORPORATE DIARY SENARAI PEKELILING, SURAT PEKELILING DAN SURAT EDARAN 2019 CIRCULARS, CIRCULAR LETTERS AND CIRCULATED LETTERS 2019 PUNCA KUASA PROVISIONS