Varia Ranah - Sorotan Ilmiah Perkhidmatan Awam

106 Varia Ranah: Sorotan Ilmiah Perkhidmatan Awam 5. Post regularly While a crisis may interrupt regular scheduled programming, in times of relative normalcy government organizations should make every effort to consistently share content and engage with the public. And they do not shy away from posts that might make people smile. Governments and their agencies do not have to be boring outside of times of crisis. 6. Stay secure Simple measures can safeguard government organizations against security breaches. A social media management platform, for example, is a great tool for managing an agency’s social media accounts and activity across multiple teams or people. It makes the process of review and approve messages, log all activity and interactions, secure login access, and set up post review and approvals easy to control. 7. Remain compliant Remaining compliant with privacy requirements is critical for any government body. For large organizations with multiple social media practitioners, establishing best practices for social media use can help ensure the collective compliance of all users. Guidelines towards acceptable and forbidden content, data handling, citizen engagement, and even tone are a few best practice examples organizations can implement to keep their team compliant. CONCLUSION Social media usage in Malaysia is skyrocketing. Indeed, social media changed the Malaysian life especially in terms of socializing aspects and Malaysian was acknowledged as one of the heaviest users of social media in the world. In recent times, one can see how the introvert Malaysian people becomes extrovert while expressing their displeasure on certain topics generally on Internet and specifically on social media. Social media empower the people